1. Unused & Unopened
If you purchased the wrong card or no longer need it and the package is unopened, you may return it.

• The card must stay sealed in its original packaging.
• Please provide a photo showing the unopened package.
• Return shipping costs are paid by the customer.
  A refund will be issued once we receive and verify the return.

2. Opened or Activated Cards

• Wrong purchase after opening or activation: No refund can be processed.
• Incompatible with carrier or device: Not eligible for refund, as compatibility is clearly stated on the product page.
• Confirmed product defect: If verified by our technical team, we will either replace the card or issue a refund, based on your preference.

- For following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Andorra, Monaco, San Marino, Switzerland, Vatican City, Norway, please note that the prices displayed currently exclude taxes, the customer will need to clear customs and pay duties.

If your country is not on this list, please purchase from our Global Store HERE.

- Products with "Ship From China" tag are shipped from outside the EU and are subject to TAX & VAT & longer delivery time.

If the shipping address you provided is not included in the above list, we will contact you to arrange a refund and cancel the order.

For inquiries related to wholesale pricing or other questions about your order, please feel free to contact our customer service team at cs@gl-inet.com.